Refund policy
Returns, Exchanges and Right of Withdrawal
Under Swiss law, there is no statutory right of withdrawal for online purchases.
Atelier Spinitta voluntarily grants a return policy of 7 days after receipt of the goods, exclusively under the following conditions:
- The products are unopened, unused and originally sealed
- The goods are in their original condition
Excluded from the return policy are:
- opened or used perfumes
Return shipping costs are borne by the customer.
A refund will be issued after inspection of the goods.
Returns can be conveniently requested through your customer account:
Customer Account